Privacy Policy

Elite Car Elements — Privacy Policy Last updated: 17 June 2026 Elite Car Elements ("we", "us") sells automotive LED lighting and Pro Install services in Cairo, Egypt. This policy explains what personal data we collect, why, and your choices. By creating an account or placing an order you agree to this policy. 1. Data we collect - Account details: your name, email, and phone number. - Orders & bookings: items, prices, delivery address, governorate, and the vehicle you select for fitment. - Payment data: card payments are processed by Paymob; we never store your full card number — only a masked reference and the payment status. - Technical data: session cookies, IP address, and basic device information used to keep you signed in and to secure the account. 2. How we use your data - To process and deliver your orders and Pro Install bookings. - To contact you about your order, delivery, or support request. - To operate, secure, and improve the store (fraud prevention, rate limiting). 3. Sharing with service providers We share only what is needed with: - Paymob — to take card payments. - Bosta — to deliver your order across Egypt's governorates. - Odoo — our ERP, to manage sales quotations and records. - Our email provider — to send order and account notifications. These providers process your data on our behalf under their own terms. 4. Cookies & sessions We use a secure, httpOnly session cookie to keep you signed in. Signing out ends the session immediately. We do not sell your data or use third-party advertising trackers. 5. Data retention We keep order and invoice records as required for tax and warranty purposes, and prune operational logs on a schedule. 6. Your rights You may request access to, correction of, or deletion of your personal data, and you may close your account. Contact us using the details below. 7. Contact Questions about this policy or your data: use the Contact page or message us on WhatsApp. Cairo, Egypt.